The Italian data protection authority blocked last week the use of ChatGPT, an artificial intelligence-based chatbot, due to privacy concerns.

Italy is not convinced that the OpenAI chatbot complies with the European Union’s General Data Protection Regulation (GDPR).

The agency accuses OpenAI of illegally processing user data. It was also noted the breach of data protection that took place last month, where chat history and payment information of ChatGPT users were leaked.

In addition, concerns were raised about the technology’s inability to identify the age of its users and prevent minors from using it. Bard, Google’s competing product, is only available to users over 18.

OpenAI has 20 days to respond to the order of the Italian authority, otherwise it may face heavy fines.

Source: Android Authority